Hounds 'n' Harmony
1. Definitions and Interpretation
“Cookie” means a small file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site;
“Cookie Law” means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 and, where applicable, the UK GDPR;
“personal data” means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data, as defined by the UK GDPR and the Data Protection Act 2018 (the “Data Protection Legislation”); and “We/Us/Our” means Hounds ‘n’ Harmony of Henley House, Boaters Bridge, Main Road, Ansty, Coventry, CV7 9HZ.
2. Information About Us
2.1 Our Site is owned and operated by Hounds ‘n’ Harmony of Henley House, Boaters Bridge, Main Road, Ansty, Coventry, CV7 9HZ.
2.2 Our Data Protection Officer is Collette Jacobs and can be contacted by email at [email protected] by telephone on 07519950959, or by post at Henley House, Boaters Bridge, Main Road, Ansty, Coventry, CV7 9HZ.
2.3 We have a Dog Boarding licence and are graded 5 stars, the top grade by our local Council.
3.2 By using Our Site, you may also receive certain third party Cookies on your computer or device. Third party Cookies are those placed by websites, services, and/or parties other than Us. For more details, please refer to section 4 below.
3.3 All Cookies used by and on Our Site are used in accordance with current Cookie Law. We may use some or all of the following types of Cookie:
3.3.1 Strictly Necessary Cookies
A Cookie falls into this category if it is essential to the operation of Our Site, supporting functions such as logging in, your shopping basket, and payment transactions.
3.3.2 Analytics Cookies
It is important for Us to understand how you use Our Site, for example, how efficiently you are able to navigate around it, and what features you use. Analytics Cookies enable us to gather this information, helping Us to improve Our Site and your experience of it.
3.3.3 Functionality Cookies
Functionality Cookies enable Us to provide additional functions to you on Our Site such as personalisation and remembering your saved preferences. Some functionality Cookies may also be strictly necessary Cookies, but not all necessarily fall into that category.
3.3.4 Targeting Cookies
It is important for Us to know when and how often you visit Our Site, and which parts of it you have used (including which pages you have visited, and which links you have visited). As with analytics Cookies, this information helps us to better understand you and, in turn, to make Our Site and advertising more relevant to your interests. Some information gathered by targeting Cookies may also be shared with third parties.
3.3.5 Third Party Cookies
Third party Cookies are not placed by Us; instead, they are placed by third parties that provide services to Us and/or to you. Third party Cookies may be used by advertising services to serve up tailored advertising to you on Our Site, or by third parties providing analytics services to Us (these Cookies will work in the same way as analytics Cookies described above).
3.3.6 Persistent Cookies
Any of the above types of Cookie may be a persistent Cookie. Persistent Cookies are those which remain on your computer or device for a predetermined period and are activated each time you visit Our Site.
3.3.7 Session Cookies
Any of the above types of Cookie may be a session Cookie. Session Cookies are temporary and only remain on your computer or device from the point at which you visit Our Site until you close your browser. Session Cookies are deleted when you close your browser.
4. What Cookies Does Our Site Use?
4.1 The following first party Cookies may be placed on your computer or device:
To provide you with more detail, we drop two analytical cookies: (1) Google Analytics (GA), which helps us understand how our visitors use our website and collect aggregated and anonymous information, such as the number of visitors to the site, the pages visited, and other navigation data, and (2) Qualtrics, which helps us measure and survey our visitor’s site experience. These are both first-party cookies used exclusively to improve our website performance and, consequently, the user experience.
We use these cookies to let you access our Sites and Applications’ features, manage preferences (like language or VAT settings) and to track statistics necessary to meet contractual requirements.
We use these cookies to test new website features, detect errors, analyse site usage, receive user feedback and provide you with a more relevant and personalised experience based on your interests and interactions.
Even if you opt-out of functional cookies, we may still use other information we collect about you to tailor your Vista experience. For example, we may use past purchase data, information gathered from designs saved to your portfolio or information you explicitly provide about your brand for personalisation purposes.
Session replay cookies
We use these cookies to capture how you interact with our website while browsing and personalising products to find ways to improve the site and your customer experience.
Session replay data includes mouse movements, clicks, typing, scrolling, and other actions you take when you navigate our website and personalise your products and designs. We do not use session replay cookies on pages that may contain payment information.
We use these cookies to show advertisements and offers that are relevant to your interests. They’re also used to limit the number of times you see an ad and to help measure the effectiveness of advertising campaigns.
4.2 The following third party Cookies may be placed on your computer or device:
When you use our website, you may notice content provided by a company other than us. Also, if you 'share' Vista content with friends through social networks, such as Facebook and Twitter, these social networks may place cookies on your browser.
We have no access to or control over cookies used by these companies or third-party websites. If you’d like to opt out of cookies created by 'sharing' VistaPrint content through social networks — such as Facebook and Twitter — we suggest you check those third-party websites for more information about their cookies and how to manage them.
If you want to know more about Third-Party cookies and how to opt out of them, see www.allaboutcookies.org and www.youronlinechoices.eu.
4.3 Our Site uses analytics services provided by Google Analytics and Qualtrics. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
4.4 The analytics service(s) used by Our Site use(s) analytics Cookies to gather the required information.
4.5 The analytics service(s) used by Our Site use(s) the following analytics Cookies:
Google Analytics (GA)
Helps us understand how our visitors use our website and collect aggregated and anonymous information, such as the number of visitors to the site, the pages visited, and other navigation data.
Helps us measure and survey our visitor’s site experience. These are both first-party cookies used exclusively to improve our website performance and, consequently, the user experience.
5. Consent and Control
5.1 Before Cookies are placed on your computer or device, you will be shown a pop-up requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended.
5.2 In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third party Cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
5.3 The links below provide instructions on how to control Cookies in all mainstream browsers:
5.3.1 Google Chrome: https://support.google.com/chrome/answer/95647?hl=en-GB
5.3.2 Microsoft Internet Explorer: https://support.microsoft.com/en-us/kb/278835
5.3.3 Microsoft Edge: https://support.microsoft.com/en-gb/products/microsoft-edge (Please note that there are no specific instructions at this time, but Microsoft support will be able to assist)
5.3.4 Safari (macOS): https://support.apple.com/kb/PH21411?viewlocale=en_GB&locale=en_GB
5.3.5 Safari (iOS): https://support.apple.com/en-gb/HT201265
5.3.6 Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-Cookies-website-preferences
5.3.7 Android: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DAndroid&hl=en (Please refer to your device’s documentation for manufacturers’ own browsers)
7. Further Information
7.2 For more information about privacy, data protection and our terms and conditions, please visit the following:
7.2.2 Terms and Conditions